One-year limited warranty.
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The material warranty starts once the product is delivered to your shipping address. For more information, please see our General terms & conditions of sale.To benefit from a warranty, you must contact our customer service department at support@circular.xyz by indicating that you want to benefit from the warranty and by attaching your purchase invoice and a picture of the product.

What the Material Warranty does not cover
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The Circular products that are considered as a consumable (Changeable Outer-shells, Sizing kits, shipping fees, software related and Gift cards);
- Wrong size
- Normal wear and tear of the Product; and more broadly physical damages that appear after the Products are received whether it affects the operation of the Products or not;
- Any software data or algorithm assessment;
- Any use of the Product that is contrary to the usually expected use of the Product and the user guide (circular.xyz/user-guide);
- Any use of a Product that is contrary to or not explicitly authorized within the recommendations published by Circular on the Product;
- Damage caused by or due to an accident, abuse, misuse, corrosion, flood, fire, earthquake or any other external cause;
- Visible defects and cosmetic damages including scratches;
- Consumable parts included in the Circular product, such as batteries, unless product damage has occurred due to a defect in materials;
- Damage resulting from the use of another product than those supplied by Circular with the Product including the use of external software or application;
- Malfunction cause by an attempt to modify the Products;
- A poor maintenance of the Products by the Customer or any third party other than Circular (as non-limited examples: soiling, oxidation, corrosion, rust,...);
- Technical manipulations, including the modification or the repair of the operating system and/or the Products by the Costumer and in case of a repair by any organization that has not previously been approved by Circular; More broadly any modification that hasn’t previously been approved by Circular;
- The fact that Circular's Products and Services operate uninterrupted and error-free.

Circular is not liable for damages resulting from an inability to follow the instructions for use of the Product.

Route（オプションの荷物保護・追跡ソリューション）と提携し、お客様に最高の配送体験をお届けします。このオプションはカート内で選択することができます。Routeは、輸送中に荷物の紛失、盗難、破損が発生した場合に荷物を保護するための低価格の配送保護を提供します。

Routeはまた、すべてのオンライン注文を一箇所で視覚的に追跡できるモバイルアプリです。追跡番号のためにメールを探し回る必要はありません。Routeのダイナミックな地図とリアルタイムの配送アップデートにより、配送のあらゆる部分でループを維持することができる。RouteアプリはAndroidおよびAppleストアで入手可能です。

ルートプロテクションを選択し、配送に問題が発生した場合は、こちらからRouteのチームにクレームを申し出てください。

本製品」には以下の製品が含まれます：円形リング、円形充電器、延長ケーブル。変更可能なアウターシェルおよびサイズ調整キット、ソフトウェア関連、ギフトカードは消耗品とみなされ、返金および返品はできません。フランス消費法典（Code de la consommation）第L.221-18条に基づき、お客様は製品受領後14暦日以内であれば、理由の如何を問わず製品を返品する権利を有します。製品は、受領時の状態で 未使用のものに限ります。Circularは、商品の写真またはビデオの提出を求める権利を留保します。この期間は、ご注文の配送日（消印有効日）またはCircularアカウントへのリング登録日から起算されます。返品を希望される場合は、カスタマーサービス（support@circular.xyz）までご連絡ください。返品を希望される場合は、完全な状態を示す写真とご注文番号を添付してください。